General FAQs

  • At Wristlux Manila, every watch undergoes a meticulous multi-point authentication process conducted by certified horologists with extensive expertise. Our thorough inspection covers the entire timepiece, including:

    • The bracelet and clasp, ensuring original markings, flawless finishing, and proper folding or locking mechanisms consistent with the brand.

    • The bezel, verifying correct materials, engraving precision, alignment, and functionality, especially for rotating bezels on sports models.

    • The dial (face), checking logo crispness, printing clarity, font consistency, and lume application quality.

    • The hands, confirming shape, length, execution, and sweep that matches original factory specifications.

    • The case and crown, inspecting serial/model numbers, engravings, and ensuring no signs of tampering or replacement.

    • The movement, accessed by opening the caseback with specialized tools, where we examine branding, part authenticity, finishing, and mechanical integrity.

    • Functional tests, including timing accuracy, chronograph operation, and, where applicable, water resistance checks.

    Additionally, we cross-reference serial and model numbers with manufacturer databases and brand archives to confirm authenticity and provenance.

    Every authenticated watch comes with documentation and certificates of authenticity, guaranteeing that you purchase a genuine luxury timepiece with full peace of mind.

  • Yes, we provide warranties on all certified pre-owned watches, covering mechanical performance and authenticity for your peace of mind.

  • Absolutely. We accept trade-ins and offer fair market value based on expert appraisal, ensuring a seamless upgrade or sale process.

  • We focus on Rolex, Cartier, Omega, Tudor,IWC, and Panerai as our core featured brands.

    For collectors seeking ultra-exclusive models and the pinnacle of horological art, we also offer Audemars Piguet Royal Oak and Royal Oak Offshore watches, Richard Mille timepieces, and Patek Philippe watches through special orders and pre-orders.

  • Standard transactions—from inspection, authentication, to delivery or pickup—usually take 24-48 hours. Pre-orders or special requests may take longer depending on availability.

  • Always buy from trusted dealers with verified authenticity and guarantees. Wristlux Manila’s transparent process ensures genuine, high-value timepieces in every transaction.

    • Yes, appointments are welcome. Visit us in our new BGC showroom to see our collection firsthand, try on watches, and receive personalized consultation. Message us to get the address.

  • Regular servicing by authorized service centers, proper storage, and avoiding impacts will prolong your watch’s life. We also offer maintenance advice tailored to each brand.

  • Contact us for an expert appraisal. Our consignment process ensures your watch is marketed to the right buyers, with transparency and security.

  • We currently accept payments through cash and bank transfers for secure and straightforward transactions.

    We understand that purchasing a luxury watch is a significant investment, so we are actively exploring flexible financing options to make owning a luxury timepiece more accessible.

    Options like credit card installment plans and shopping loans from authorized providers are commonly used in the Philippine market and may soon be available through Wristlux Manila.

    Please contact us directly to discuss the latest payment methods and explore financing possibilities tailored to your needs.

Watch Care for Resale Value

  • To ensure the watch remains in perfect working order and retains its value, you should have it serviced by authorized service centers every 3 to 5 years. Regular, documented maintenance prevents internal wear and is a key factor sought by future buyers, leading to a higher resale price.

  • Absolutely. Keeping all original packaging, documentation, certificates, and the warranty card is crucial for verifying the watch's authenticity and history. Watches with complete documentation consistently sell for significantly higher prices and are preferred by collectors and buyers.

  • No. While a well-done polish can improve appearance, excessive polishing should be avoided. It can wear down the original metal and alter the factory finish (which collectors value). If polishing is necessary, always have it done sparingly and only by professionals who understand the nuances of luxury watch surfaces.

  • Store your timepiece in a cool, dry environment, ideally within its original box or on a dedicated watch winder if it is an automatic model. It is important to avoid exposure to extreme temperature changes, high humidity, or strong magnetic fields, as these can harm the delicate internal mechanisms and reduce the watch's overall value.

  • No. Any repairs, part replacements, or modifications must only be done by manufacturer-approved service centers. Unauthorized work or non-original parts can significantly compromise the watch's authenticity, originality, and warranty compliance, which will result in a substantial reduction of its potential resale value.